Customer Account Information

On Monday, December 21, 2020, we migrated SawyerDirect to a new platform hosted by Shopify. While we have done extensive testing on our side to make the transition as smooth as possible, there could be issues that you notice. Please bear with us as we work out any minor bugs you may encounter.

If you already have an account with us, you should have received your account activation email by today, December 22nd. If you have not received your welcome email yet, please reach out to Kelsey at for your account information and further details. It is possible the email address on file is out of date or that the email was sent to your Spam folder by accident.

We are exciting about the new features we are able to offer you. Some of them include:

  • Shipment tracking and notifications
  • Product Promotions
  • Downloadable sales/marketing material
  • New Products Launches
  • News Highlights & Updates
  • Coming soon! Portal pages

If you have any questions or issues that come up, do not hesitate to reach out to us directly at the email address above or you can contact us directly using our form.

Looking forward to working with you all!